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Product Detail :
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Contract For The Supply Of An Otological, Vestibular And Audiological Registration System (ovar)
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Contract notice: contract for the supply of an otological, vestibular and audiological registration system (ovar)
Contract for the development, operation of application, maintenance and support, and further development services of an otological, vestibular and audiological registration system (ovar) (the application ).The contract includes the following main services:a. the deliverables:as part of the deliverables, the supplier is to develop, provide and implement a otological, vestibular and audiological registration system (the application) for the hospitals covered in the capital region and to integrate the system to the region’s existing systems. the deliverables must support the management of the following in particular: patient data, patient appointments, examinations, patient records, ordering of products, stock management, entries, patient overview, patient lists, surgery, schemas, and statistics. as part of the deliverables, the supplier is to migrate data from the capital region’s existing solution to the new application.B. continuing servicesthe supplier is to provide ongoing support and maintenance af the application. the maintenance includes, inter alia, ongoing and preventive maintenance, including (without limitation) in the form of new versions, releases and patches, as well as correction of faults. support comprises, partly, the provision of technical support, for which the supplier is to provide a service desk for the contracting entity’s selected users for handling of third level support, partly, the handling of incidents. the supplier is furthermore required to deliver operation of the application run on the capital region’s infrastructure. the operation of the application includes database administration, provision of backup and restore descriptions, as well as assistance to the contracting entity with the establishment of operational monitoring of the application.C. ordered servicesordered services means further development deliverables and consultancy services. the supplier will be responsible for ensuring, on an ongoing basis, that the application is developed to support the contracting entity’s business objectives and needs, including, for example, as a result of changed administrative practices and legislation, commercial desires, need for integrations for, for example, special solutions in the health sector and/or the regional area, as well as technological developments. the supplier will furthermore be responsible for assisting the contracting entity with optimising the application, including to provide project management in optimisation projects and by preparing analyses and making recommendations in that regard. ordered services are provided at the contracting entity’s request.The application is to be operated by the capital region, which makes the application available to users in the capital region, central denmark region, north denmark region, southern denmark region and region zealand. approx. 450,000 ent exami |